Contact Us
Last updated: October 2026
Contact Baezmail
We'd Love to Hear From You
Have a question about a product, order, shipping, returns, or anything else? Our customer support team is here to help. Send us a message and we'll be happy to assist you.
We currently serve customers in the United States, Canada, and the United Kingdom (UK). If you have questions about products, orders, shipping, returns, or other matters, please contact our support team using the information below.
Get in Touch
Whether you have a question before placing an order or need assistance with an existing purchase, you can reach the Baezmail support team using the information below.
Address
137 Old Branchville Ridgefield, CT 06877, United States
Support Hours
8:00 AM – 7:00 PM (EST) Monday – Saturday
Order Support
If you are contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you more efficiently.
How We Can Help
Product questions, order status, shipping information, returns, refunds, payment questions, and general customer support.
Send Us a Message
Complete the form below and provide as much information as possible. Fields marked with * are required.
Need Help With an Order?
If your message concerns an existing order, including your order number and the email address used at checkout can help our team identify your order and provide more relevant assistance. For your security, please never include complete payment card numbers, passwords, or other sensitive payment information in your message.